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Service 06

Managed services

Outcome-based AMS with SLAs tied to business availability and proactive observability across your SAP landscape.

What we do

Traditional AMS counts tickets closed. We measure whether your business ran. Our managed services wrap SLAs around the things your CFO cares about: month-end on time, orders shipping, payments clearing.

What you get

  • 24×7 support coverage available under an agreed managed-services scope
  • Beeta Pulse observability — business and technical metrics in one pane
  • Quarterly release train with clean-core review in CI
  • Continuous-improvement backlog driven by telemetry
  • Monthly outcome review with business stakeholders

How this shows up in practice

Every engagement kicks off with a two-week discovery sprint: we meet your team, inventory the landscape, and come back with an opinionated plan — not a menu of options.

Why Ekonbee

This practice is led by senior SAP architects with deep S/4HANA, BTP and ecosystem experience. The team you meet in week one is the team you keep — continuity from architecture through delivery, with senior consultants who stay on an engagement until outcomes are owned by your team.

We tell you what you need to hear, not what sells more consulting days.

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Next step

Book a working session with our managed services team.

45 minutes. We bring the whiteboard, you bring the problem. You leave with a first-pass plan, whether we end up working together or not.